Privacy Policy

Information We Collect

Based on our current business operations, we collect a limited amount of personal information from you. The only personal information we collect is what you voluntarily provide to us, which includes your:

• Name
• Email Address
• Phone Number
• Move-in Date

Additionally, we may automatically collect standard usage data as you navigate the Site. This may include your IP address, browser type, and information collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect from you to provide you with our services and to enhance your experience. Your personal information is used exclusively to:

• Create a client profile to better understand your needs and serve you.
• Provide you with customer service in relation to your apartment search or home purchase.
• Improve our website to better serve your needs.

Disclosure of Your Information

We do not rent, sell, or trade your personal information with third parties for marketing or promotional purposes. We may share your information with the following parties to perform our real estate services on your behalf:

• Other real estate brokerages
• Properties of interest to facilitate communication and showings
• Customer Relationship Management (CRM) software to manage our client relationships

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Your Texas Privacy Rights

As a resident of Texas, you have specific rights concerning your personal data under the Texas Data Privacy and Security Act (TDPSA). You have the right to:

• Confirm and Access: Confirm if we are processing your personal data and access that data.
• Correct: Request the correction of inaccuracies in your personal data.
• Delete: Request the deletion of your personal data.
• Data Portability: Obtain a copy of your personal data in a portable and readily usable format.
• Opt-out: Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling.

You can exercise these rights by sending an email to our support team at support@apartmentbuddy.com. We will respond to your request within 45 days.

Text Messaging and Communications

Your privacy is important to us. We will only use your phone number to send text messages for the purpose of customer support and appointment reminders. We will not use your phone number for marketing or promotional purposes.

You agree to receive text messages from The Apartment Buddy, LLC. Message and data rates may apply. You may opt out at any time by replying **STOP**. For support, you may reply **HELP**.

Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures.

Data Retention

We retain hard copy information for a period of seven (7) years, after which it is securely deleted. Digital information is retained only as long as necessary to provide our services and to comply with legal obligations.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will post any modifications to the Privacy Policy on this page, and we encourage you to check it periodically.

Contact Information

If you have any questions about this Privacy Policy, please contact us at support@apartmentbuddy.com.